FAQ

[qodef_custom_font custom_font_tag=”h3″ font_weight=”700″ content_custom_font=”For Healthcare Professionals”]
[qodef_accordion style=”boxed_toggle”][qodef_accordion_tab title=”How do the software & mobile app work?”]

Healum software is designed for Healthcare professionals to provide support and help their patients manage their health through connected mobile apps that they can offer their patients

[/qodef_accordion_tab][qodef_accordion_tab title=”I have to treat patients with multiple comorbidities, can I still use Healum?”]

Yes, you can treat patients with multiple comorbidities and long term conditions

[/qodef_accordion_tab][qodef_accordion_tab title=”What conditions can you manage through Helaum?”]
  • Obesity (All four tiers of weight management)
  • Pre-Diabetes
  • Type 2 Diabetes
  • Cardiovascular Diseases
  • Musculoskeletal
  • Integrated Health and Lifestyle

Checkout the Solutions page for further information

[/qodef_accordion_tab][qodef_accordion_tab title=”I have to treat patients with multiple comorbidities, can I still use Healum?”]

Yes, you certainly treat patients with one or more comorbidities and and long term conditions

[/qodef_accordion_tab][qodef_accordion_tab title=”Can I do online referrals through Healum?”]

Yes, one of the Healum modules offered is an online referral pathway for your patients and participants. See all the modules offered here

[/qodef_accordion_tab][qodef_accordion_tab title=”What do you mean by Healum is a white-label solution?”]

You can customise and brand the software and mobile apps in your own brand identity and guidelines, before releasing them to your patients and participants

[/qodef_accordion_tab][qodef_accordion_tab title=”Which system and devices integration does Healum provide?”]

Currently Healum provides integration with following systems and devices

  • Patient health record systems (EMIS)
  • Fitness wearables (Fitbit, Google Fit & Withings)

We take a consultative approach to solutions. If you are interested in any specific integrations, please get in touch to see how we can help you.

[/qodef_accordion_tab][qodef_accordion_tab title=”How many MDT’s (users) and patients can I have in a package?”]

There is absolutely no restriction on number of users or MDT’s in your organisation that can use the platform

[/qodef_accordion_tab][qodef_accordion_tab title=”What is the cost of using your product?”]

The cost is variable depending on the number of modules you use and/or the customisation required. Please get in touch and we can assist you further with your request.

[/qodef_accordion_tab][qodef_accordion_tab title=”How can I win more tenders if I use Helaum?”]

NHS Long-term plan published in 2019 outlines the use of Digital in Chapter 5 of the document. The Commissioners are keen on having Digital as apart of the offering. So you have an option to choose off-the-shelf solutions available in the market and adjust your services to them or choose to use your own

[/qodef_accordion_tab][qodef_accordion_tab title=”What method of behavioural change does Healum follow?”]

Our product uses COM-B model of behaviour change, which forms one of the corner stones of any solution that we develop and our entire product offering including the software, apps and the platform.

[/qodef_accordion_tab][qodef_accordion_tab title=”What does a personalised care plan for patients include?”]

The personalised care plans include access, sharing and tracking of articles, videos, recipes, videos, local services and monitoring & tracking the patient progress – all in one place

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[qodef_custom_font custom_font_tag=”h3″ font_weight=”700″ content_custom_font=”For People with long term conditions”]
[qodef_accordion style=”boxed_toggle”][qodef_accordion_tab title=”How does the mobile app work?”]

Our mobile apps allow you to manage your health progress and closely monitor your long term condition. This is through direct support from your Healthcare professional.

[/qodef_accordion_tab][qodef_accordion_tab title=”My Healthcare professional does not use Healum. What should I do?”]

Please get in touch with us and tell us about your needs and we can give you feedback on how Healum can help.

[/qodef_accordion_tab][qodef_accordion_tab title=”Does I have to pay for the app?”]

No, you do not need to pay for your mobile app.  Your healthcare organisation/clinic will have already paid for it. If they haven’t yet, please get in touch and we will get in touch with them.

[/qodef_accordion_tab][qodef_accordion_tab title=”Which wearables devices can be integrated with my app?”]

Currently, you can integrate Fitbit, Google Fit and Withings (Nokia) with your app. We are constantly adding new devices so check back soon.

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Contact Us
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Documentation
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Support
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Office Hours
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