FAQ

For Healthcare Professionals

How does the software & mobile app work?

Healum software is designed for Healthcare professionals to provide support and help their patients manage their health through connected mobile apps that they can offer their patients

I have to treat patients with multiple comorbidities, can I still use Healum?

Yes, you can treat patients with multiple comorbidities and long term conditions

What conditions can you manage through Helaum?

  • Obesity (All four tiers of weight management)
  • Pre-Diabetes
  • Type 2 Diabetes
  • Cardiovascular Diseases
  • Musculoskeletal
  • Integrated Health and Lifestyle

Checkout the Solutions page for further information

I have to treat patients with multiple comorbidities, can I still use Healum?

Yes, you certainly treat patients with one or more comorbidities and and long term conditions

Can I do online referrals through Healum?

Yes, one of the Healum modules offered is an online referral pathway for your patients and participants. See all the modules offered here

What do you mean by Healum is a white-label solution?

You can customise and brand the software and mobile apps in your own brand identity and guidelines, before releasing them to your patients and participants

Which system and devices integration does Healum provide?

Currently Healum provides integration with following systems and devices

  • Patient health record systems (EMIS)
  • Fitness wearables (Fitbit, Google Fit & Withings)

We take a consultative approach to solutions. If you are interested in any specific integrations, please get in touch to see how we can help you.

How many MDT’s (users) and patients can I have in a package?

There is absolutely no restriction on number of users or MDT’s in your organisation that can use the platform

What is the cost of using your product?

The cost is variable depending on the number of modules you use and/or the customisation required. Please get in touch and we can assist you further with your request.

How can I win more tenders if I use Helaum?

NHS Long-term plan published in 2019 outlines the use of Digital in Chapter 5 of the document. The Commissioners are keen on having Digital as apart of the offering. So you have an option to choose off-the-shelf solutions available in the market and adjust your services to them or choose to use your own

What method of behavioural change does Healum follow?

Our product uses COM-B model of behaviour change, which forms one of the corner stones of any solution that we develop and our entire product offering including the software, apps and the platform.

What does a personalised care plan for patients include?

The personalised care plans include access, sharing and tracking of articles, videos, recipes, videos, local services and monitoring & tracking the patient progress – all in one place

For People with long term conditions

How does the mobile app work?

Our mobile apps allow you to manage your health progress and closely monitor your long term condition. This is through direct support from your Healthcare professional.

My Healthcare professional does not use Healum. What should I do?

Please get in touch with us and tell us about your needs and we can give you feedback on how Healum can help.

Does I have to pay for the app?

No, you do not need to pay for your mobile app.  Your healthcare organisation/clinic will have already paid for it. If they haven’t yet, please get in touch and we will get in touch with them.

Which wearables devices can be integrated with my app?

Currently, you can integrate Fitbit, Google Fit and Withings (Nokia) with your app. We are constantly adding new devices so check back soon.

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