Evidence and customers
Evidence you can take to your board
Peer-reviewed research and real-world results from NHS trusts, practices and councils using Healum to support people between appointments.
−7.4%
Average HbA1c change in six months with a Healum care plan (RCT)
75%
of Be Well, Feel Good app users who tracked their weight lost weight
92%
of programme participants asked for access to the Healum app
£22k
saved on printing and admin
Collaborative care planning in type 2 diabetes
Healum and Vernova Healthcare CIC tested the care planning software and app in 15 GP practices in Eastern Cheshire. UKRI funded the study, designed to NICE evidence standards.
Heald AH, Roberts S, Albeda Gimeno L, et al. A randomised control trial to explore the impact and efficacy of the Healum collaborative care planning software and app on condition management in the type 2 diabetes mellitus population in NHS primary care. Diabetes Therapy 2023;14:977–988.
Outcomes
People, not percentages
Two results drawn as groups of 100 people: who lost weight on Be Well, Feel Good, and who reduced their HbA1c in a randomised controlled trial.
The difference, counted in people
Read the case study75 of 100
With the Healum app
15 of 100
Control group without the app
Figures reported by the Be Well, Feel Good service.
72 of 100
With a Healum plan
42 of 100
Control group without a plan
Rounded to whole people from 72.4% and 41.5%.
Outcomes
People, not percentages
Two groups of 100 people on the Be Well, Feel Good programme: one with the Healum app, and a control group without it.
75 of every 100 people with the Healum app lost weight.
Against 15 of every 100 in the control group without the app. The gap is plain to see.
In the trial, 72 of every 100 people with a Healum plan reduced their HbA1c. In the control group without a plan, 42.
The difference, counted in people
Be Well, Feel Good, and a randomised controlled trial in NHS primary care.
With the Healum appWith a Healum plan
75 of 100
lost weightreduced their HbA1c
Control group without the appControl group without a plan
15 of 100
lost weightreduced their HbA1c
Figures reported by the Be Well, Feel Good service.
Rounded to whole people from 72.4% and 41.5%.
What engagement looked like during the trial
Patients didn't just download the app. They used it to make and log healthy choices, week after week.
Case study · Birmingham City Council
More residents starting, at a fraction of the national cost
Healum runs the council's digital Tier 2 adult weight management programme: 12 weeks of nutritionist support by app and web, in 30+ languages. In 2025, 44% of those who started completed the programme, at £37.80 per completer. In the first half of 2026, the start rate rose from 37% to 56%, and each completer cost £34.20. The NHS national programme sees 50% start, −3.9% weight change and costs £1,052 per completer.
Randomised controlled trial
Lower HbA1c in six months, in NHS primary care
Healum and Vernova Healthcare CIC tested Healum across 15 GP practices in Eastern Cheshire. Funded by UKRI and designed to meet the NICE Evidence Standards Framework.
Over six months, the groups went different ways
Read the trial resultsChange in HbA1c over six months
Average per group · lower is better
Measured at the start and at six months, so the lines are straight.
Self-rated health (EQ VAS)
Change over six months · higher is better
Randomised controlled trial
Lower HbA1c in six months, in NHS primary care
Over six months, the groups went different ways
Change in HbA1c over six months. Both groups start at zero.
Two lines leave the same start. They are straight: only the start and six-month values were measured.
The groups went different ways: −7.4% with Healum, +1.8% in the control group.
And from the patient’s side: self-rated health (EQ VAS) rose 8.2% with Healum and fell 2.8% in the control group.
Randomised controlled trial across 15 GP practices in Eastern Cheshire, funded by UKRI.
Change in HbA1c over six months
Average per group · lower is better
Measured at the start and at six months, so the lines are straight.
Self-rated health (EQ VAS)
Change over six months · higher is better
Research and case studies
See it working in practice
Type 2 diabetes care planning RCT
People with a Healum plan saw their HbA1c fall over six months, while the control group’s rose.
Digital care plans and PROMs
An evaluation of how digital plans of care changed patient-reported outcome measures for people with type 2 diabetes.
Birmingham adult weight management
Digital Tier 2 adult weight management: 1,656 residents started in 2025, and 1,027 in the first half of 2026.
Be Well, Feel Good
App users were five times as likely to lose weight as people not using Healum.
Southwark's digital wellbeing coach
A mobile-first web app, co-designed and tested with diverse residents, connecting them to local support.
You and Type 2
Patients who used the Healum app reduced their HbA1c and BMI.
Case study · Doncaster and Bassetlaw
Be Well, Feel Good: a Tier 2 service gone digital
Doncaster and Bassetlaw Teaching Hospitals used Healum to deliver Doncaster Council's health and wellbeing programme, with dietitians and nutritionists supporting people through chat and shared resources.
“Sharing resources is the most useful part. It is not limited by how much information you can provide or how much printing you can do.”
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