Terms of use

About these terms

These terms apply to your use of this website. By using the site, you accept them. If you do not accept them, please do not use the site.

The site is run by Healum Ltd, registered in England and Wales (company number 09261020), whose registered office is 28 Mason Street, Manchester M4 5EY.

These terms cover this website only. Using the Healum app and software is covered by the terms agreed with your organisation, or the app’s own terms.

Not medical advice

The content on this site is general information about Healum and its services. It is not medical advice, and it is not a substitute for advice from a doctor or other health professional. If you are worried about your health, speak to your GP or call NHS 111. In an emergency, call 999.

Using the site

You may view, download and print pages for your own use, or to share within your organisation. You must not:

• use the site in any way that breaks the law, or that is fraudulent or harmful
• try to gain unauthorised access to the site, the servers it runs on or any system connected to it
• attack the site, for example with a denial-of-service attack or malicious software
• copy content from the site in bulk, including by automated means, without our written permission
• send us, through the site’s forms, anything unlawful or misleading, or anyone else’s personal information without their permission

Intellectual property

We own, or are licensed to use, the content of this site: its text, pictures, videos, software and design. You may not reuse it beyond what these terms allow without our written permission.

Healum® and the Healum logo® are registered trademarks of Healum Ltd. The names and logos of the organisations we work with belong to them.

Accuracy and availability

We work to keep the site accurate and up to date, but we do not guarantee that its content is complete, accurate or current. Figures and results on the site come from particular programmes and may not be repeated elsewhere.

We may change, suspend or withdraw the site, or any part of it, at any time. We do not guarantee that it will always be available, or free from errors or viruses: please use your own virus protection.

Links to other sites

Links to other websites are for your information only. We have no control over those sites and are not responsible for their content.

Our liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to exclude or limit.

Otherwise, as far as the law allows, we are not liable for any loss or damage arising from your use of the site, from being unable to use it, or from relying on its content.

If you use the site for business, we are in particular not liable for loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss.

If you use the site as a consumer, we are only responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. The site is for personal use only, and we are not liable to you for any business loss.

Your information

How we use the personal information you give us through the site is set out in our privacy policy and our cookie policy.

Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed: please check it when you use the site.

Law and courts

These terms, and any dispute about them or the site, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

Contact us

If you have a question about these terms, please get in touch through our contact page.